Computer screen showing basic payment scheme website© Gary Naylor
BPS applicants are warned not to rely on what they see on screen, especially concerning entitlement transfers and use-by years. “The online system can be a very useful way of making applications for claims and transfers but it is impossible to say one can rely on the information one is seeing on screen,” said Hugh Townsend of Devon-based Townsend Chartered Surveyors. The only safe way to establish use-by years was to contact the RPA for written confirmation of the correct […]
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