I delivered 46 SPS forms to the drop in centre at Nottingham on Friday.  Imagine my shock horror to find that they have given me 2 receipts for 2 of the forms and no receipts for 2 of the forms.  Does this mean that I will now have 2 claims being linked (via their bar code labels) to two of my clients and no claim linked to the other two?  Given that I am still having problems with the Customer Registration Department with 2 clients since 2005, I can only assume that this will cause me loads more problems, needing letters, phone calls etc.  Chances of getting this sorted out before 2012 are very remote I fancy.