Yes I certainly have been asking the wrong people going
by the responses I have had by phone pointing out the irony that people
who have something to say on this matter might have trouble responding
online.
There are certainly still a lot of people who are
mistrustful of the internet, particularly when it comes to finances, and
I've had many people saying that they wouldn't dream of doing online
banking.
It seems like the online form is a quick and easy way of
submitting your VAT return. Would it be better to plug the benefits of
it to rural businesses rather than withdrawing the paper forms
altogether? Or is this the only way to get people to modernise their paperwork?