this is a story across all brands, manufacturers now cant make a genuine profit through only selling the machines, rather like car manufacturers, they are able to make money through discusting price mark ups on all parts, horrendous hourly work rates, as well as the dreaded electronic nieche, which only they can fix because they designed it
modern manufacturers in all fields now develop computerised and electronic items on the tractor, which limits the ability for anybody to fix them, usually whats needed is a normal computer, with the correct software, but the software is developed specifically for the manufacturers exclusive use, this forces out general agricultural firms,who are not linked to a large manufacturing network, more and more these smaller general agricultural firms are unable to fix problems on tractors built in the last 10 years, because they are locked by the manufacturers
when manufacturers build a new machine, they can now factur into their calculations the money they will also make fixing the machines they build, or perhaps more importantly the servicing
ie. a new tractor might cost 40k, the dealer now can guarentee they will develop a further 4k through servicing and fixing problems, they have an average figure for this.
Dealerships only now make money through selling new machines, and servicing the ones they have just sold, this is the only way they make money.
my personal recent experience includes, i have had hydraulic problems with my tractor, so i went to my local engineers and borrowed a spool fitting gauge pressure tester, it proved low pressure. BUT i wasnt sure, so i called my local new large dealership, thay were happy and came out straigh away, the guy took a pressure tester out of the van and put it in my spools, it was the same as the one i borrowed, it read the same thing, and the guy said my pump was definatly nackered, he was here approx 15 mins, and said it was great coming here because he comes past every day at 5pm on his way home, so it was really handy for him
i had a bill for 1 hours work 65 quid, and call out fee 35 quid, and i was no more wise than i was before
the furture: Modern tractors have Ad blue, this requires a filter which could be in the region of 200 quid perhaps once every 2 years, also the ad blue itself needs changing all the time, and its not cheap!!!!!, also, tractors will stop when service intervals are needed, an alarm will sound, that means the guy from your dealership needs to come and put his computer on the tractor as well as changing the fuel filter, to tell the tractor it has been serviced, and it can run again, if you dont use the dealership the tractor wont start again and look out for the bill 100 quid for computer servicing reset tool.