Caroline,
His special agent must be on a covert mission with mine. Does ' out of the office at the moment', 'not due in until next Wednesday',or'on leave this week', really mean what they say? It's a bl--dy good job our special agents aren't livestock farmers, otherwise there would be some very hungry animals around, having to wait until next Wednesday to be fed.
It really is bad form not to answer phone calls,they really do not realise how difficult it is, to budget your cash flow at this time, when probably some 25% of turnover may arrive this month but may not arrive until June.The old system of drip feeding us part payments from July onwards was much easier on our bank balances.
I look out onto the Welsh border (4 mile away) and every one over there, that I have spoken to, had their money last week, and a lot more money/acre than we this side of the border will eventually get. Something terribly wrong somewhere!!!