Up to 85 jobs are at risk after a rural insurer announced plans to restructure its business.
NFU Mutual is proposing to close two regional centres in Cardiff and Wellingborough and relocate services to York and Bristol.
A 45-day consultation period with the affected employees started on 8 October.
The company said it anticipated that about 85 roles across its customer services structure nationwide could be lost.
Under the revamp, the company would retain commercial underwriting teams at seven of its existing locations, including Belfast, Bristol, Chester, Glasgow, Stratford, Norwich and York.
NFU Mutual customer services director Steve Bower said: “We appreciate this is a difficult time for some of our colleagues and are providing support and assistance to those affected.”
NFU Mutual is recognised as the UK’s largest rural insurance company. It has been working with the farming community for more than a century since it was formed by the NFU in 1910.