Harper Adams and RAU ranked among top for student satisfaction

Harper Adams University has been revealed as the joint first university in England and joint third university in the UK for student satisfaction.

The opinions of students graduating this year form the basis of the National Student Survey (NSS) outcomes published on Wednesday (3 July).

With an overall satisfaction rate of just over 90%, Harper Adams is the highest rated university in the West Midlands.

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The Shropshire-based university also scored top overall, among the UK’s universities, in the academic student support section of the survey.

Aberystwyth University is the top university in England and Wales, and second in the UK for overall student satisfaction, the NSS survey found.

With overall student satisfaction at 91%, Aberystwyth outperformed the average UK figure of 84% by seven percentage points.

Aberystwyth University has also retained its place as the top university in Wales for student satisfaction for the fourth year running.

RAU ‘on the rise’

In the same survey, the Royal Agricultural University (RAU) has risen to become one of the top 10 universities in the UK – and the top-ranked university in the South West – for student satisfaction.

The RAU scored 89% in the NSS 2019 survey – up from 82% last year – and is now ranked seventh for overall satisfaction by Times Higher Education.

The NSS is conducted by IPSOS Mori on behalf of the Office UK’s higher education funding councils and gathers the opinions of nearly half a million final-year students in universities, colleges and alternative providers.

The annual survey asks every final-year undergraduate to score their university across a wide range of questions including quality of teaching, learning opportunities, assessment and feedback, academic support, organisation and management, learning resources, learning community, the student voice and overall satisfaction.

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